Terms and Conditions

Welcome to Smartview. By accessing or using our website (www.smartviewav.com), products, and services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please review these Terms carefully. If you do not agree to these Terms, you should not use this Site or our services.

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. Smartview reserves the right to modify these Terms at any time without prior notice, and such modifications will be effective immediately upon posting on the Site. Your continued use of the Site signifies your acceptance of any updated Terms.

• You agree to use the Site and our services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site.
• You may not misuse the Site by knowingly introducing viruses, trojans, or other material that is malicious or technologically harmful.
• Any unauthorized use of the Site may give rise to a claim for damages and/or constitute a criminal offense.

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, video, software, and code (the "Content"), is the property of Smartview or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or exploit any part of the Content without express written permission from Smartview.

• Availability: All products and services described on this Site are subject to availability. Smartview reserves the right to discontinue or modify products and services without prior notice.
• Pricing: Prices listed on the Site are subject to change without notice. Smartview makes every effort to ensure accurate pricing, but errors may occur. If a pricing error occurs, we will notify you and give you the option to proceed at the correct price or cancel your order.
• Customization: For customized solutions, users may be required to provide specific details regarding their needs. Smartview reserves the right to modify custom orders based on availability or compatibility with your setup.

• Order Confirmation: Once an order is placed, you will receive a confirmation email with the details of your order. If you do not receive a confirmation email, please check your spam folder or contact us for support.
• Payment: Payments for products and services must be made through the payment methods available on the Site. All payments are subject to verification for fraud prevention purposes.
• Order Cancellations: Orders may be canceled prior to shipping, but once shipped, cancellations will not be accepted. For custom orders, cancellations must be made within 24 hours of placing the order.

• Smartview will endeavor to ship products as quickly as possible, but delivery times may vary depending on location and availability of products.
• Shipping Costs: Shipping costs are determined based on the destination and the size of the order. You will be responsible for any shipping fees unless otherwise stated.
• Delays: Smartview is not responsible for any delays in delivery caused by circumstances beyond our control, including customs delays, natural disasters, or logistical issues.

• Eligibility: Products may be returned within 14 days of delivery if they are defective or do not meet the specifications stated at the time of purchase.
• Refund Process: To request a refund or exchange, you must contact our customer service team within the return window. Refunds will be processed in the same method as the original payment and may take up to 10 business days to reflect in your account.
• Custom Products: Customized products are not eligible for return or refund unless there is a manufacturing defect.

• All products sold by Smartview come with a limited warranty as outlined in the product documentation. The warranty covers manufacturing defects only and does not cover damages resulting from misuse, neglect, accidents, or unauthorized repairs.
• If a product is found to be defective within the warranty period, Smartview will repair or replace the product at its discretion.

• Smartview will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site, products, or services.
• We strive to provide accurate information, but Smartview does not warrant the completeness, accuracy, or reliability of the content on this Site.

• Smartview is committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

If you have any questions or concerns about these Terms or any other matter, please contact us at:

• Email: support@smartviewav.com